![]() Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Then hold down 6 while plugging power cord back in. I read a lot of forum entries and found one that recommended unplugging power cord from back of printer and waiting 60 seconds. The carriage would not move to the center when the cartridge door was opened. Please contact HP support for service options. The cartridge carriage was stuck on the right side. It is a hardware issue with your printer. If the issue still persists after trying out the steps. Refer this article to further troubleshoot carriage jam issues. Then you can select the correct region and language. If the page displays in the wrong region or language, click the Region - Language link in the upper right corner of your browser. If the test page prints successfully, but you experience a different issue with your printer, go to HP Product Support Home Page, and then search for another document that relates to the issue you are experiencing. Reconnect the USB cable, and then try to print again. We will use the HP driver for two-sided printing on HP printers. If these steps resolved the issue and the test page prints, there is no need to continue troubleshooting. This video shows how to create two-sided print jobs from Windows. See the steps on how to print a self-test report at the beginning of this document. The product resets to the factory defaults. Now you can stay connected and productive on the go with ePrint. While holding down these buttons, reconnect the power cord to the rear of the product.Īfter the product turns on, release both buttons. Press and hold the # and 3 buttons on the product control panel. Press the Power button () to turn on the product.ĭisconnect the power cord from the rear of the product. Use the following steps to reset the product. I understand carriage on your printer is stuck on the right side.ĭid you make any changes to your printer? Hey there! you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community! Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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